Shipping policy

PROCESSING TIME

All U.P.O.N press-on nail sets are handmade and made to order. Please allow 7–10 business days for your order to be created and prepared for shipment. Processing time does not include weekends, holidays, or carrier transit time.

SHIPPING

Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Shipping time begins after the 7–10 business day processing period and will vary depending on the shipping method and destination selected at checkout.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact U.P.O.N as soon as possible. Address changes cannot be guaranteed once an order has been shipped.

DELIVERY

Once a package has been transferred to the shipping carrier, delivery timing may be affected by circumstances outside of U.P.O.N’s control, including carrier delays, weather, or other service disruptions.

If there is an issue with your delivery, please contact us so we can help determine the appropriate next steps.